Digital tool to help doctors to generate vouchers and share it with patients to receive free supportive services such as lab tests, scans, home injection, educational sessions, etc.1. Executive SummarySmart Health is looking to digitize the process and workflow, to overcome and delays and bottlenecks, and finally extract useful insights.2. StakeholdersSmartHealth admin (backend)SmartHealth agent (backend)HCPs (HCP APP - version)Service provider (Vendor App - Version)3. Business ObjectivesTo automate SmartHealth Services processes as much as possibleData quality Analysis for KPIsUser friendly interface and amazingly simple for all partiesProvide the HCP with the access to view their patients’ data (e.g., test results)Create a channel of communication with HCPsSatisfaction for Doctors and patients4. Security/ Technical RequirementsThe application will not provide any medical advice, diagnosis, or treatment.The application shall be operated by SmartHealth and SmartHealth holds complete liability over the platform.SmartHealth shall be fully responsible for any technical issue during contractual period and shall provide 24/7 maintenance and technical support.Application will be in both English and Arabic versions.All relevant SOPs of SmartHealth (client record retention, user access control, business continuity, back up, , data recovery, AE reporting, etc.) will be applied.
SmartHealth HCP
